Shipping Policy:

All featured items are available in our stock and will be delivered within 1 working day upon the accredit received confirmation. Every item is sent at the indicated address according to the chosen currier. Unless unexpected your order should arrive in 5 business days after shipping from Italy.  In the case you would like to order as a gift just contact us where you indicate the address of the receiver. If you wish we can include a gift message for NOT additional cost.

Returns Policy:

We wish you to fell pleased with you order, however, if you are unsatisfied for any reason, we will gladly appreciate you to note the reasons for return and whether you wish to exchange it, credit the price toward another Isabella Zocchi Collezioni purchase, or receive a refund. For this purpose kindly contact us via the website or to: customer.services@isabellazocchi.com. Any eventual defective merchandise will be full refund of the original purchase price only in the case is returned within 15 days from purchase and in the same condition as when it was received. Used merchandise cannot be returned unless defective. On average you should allow up to 30 days to receive an exchange or refund.